Q: I was recently involved in an accident. What should I do?
We know it can be extremely stressful to be in an accident. The first thing you should do is contact your insurance agent or company, for BC drivers it would be ICBC. Next contact us, and we will offer you the best price and the highest quality service in the Nanaimo area. We know what equipment is needed to recover your vehicle and what it takes to get it back on the road again.
Q: What if my car has a flat tire? Or if I need a jump start?
Our focus is to get you back on the road as soon as possible, as we know how busy you are, so we will dispatch someone immediately. We can get you back on the road within 15 minutes upon our arrival. We can quickly get you going if you are located at Southgate Mall or Port Place Mall as it only takes us 15 minutes to arrive there!
Towing can be an extremely stressful situation to be in, we try to limit the financial stress as much as we can. We will do any tow for any regular vehicle or truck, up to 6 kilometers for $75. For every kilometer past 6 Km we charge $2.90. Now for roadside assistance we charge $65! Give us a call today.
Q: What are your towing rates? What about roadside assistance?
At Hub City Towing we offer to take your vehicle to any location that is convenient for you, along with offering you possible solutions for any mechanical breakdown or other disablement.
Q: Where will you take my vehicle?
Q: What is damage-free towing? And do you offer it?
Yes, we do offer damage-free towing. This means there never any damage caused by our drivers or by our equipment. At Hub City Towing, our drivers have over 20 years of experience and knowledge thus knowing the exact equipment needed to tow or recover your vehicle. We understand how to do the job correctly and safely, reducing the damage to your car to 0.
Q: What is the average dispatch time for service?
We will normally dispatch a driver within 15 to 30 minutes depending on the location of your vehicle. We will usually inform you of the time it will take us to arrive at your location to assist you.
Yes, if your vehicle runs out of gas we will deliver the fuel to your location.